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Lucy Kimbell and Design 4 Services
I first met Lucy Kimbell at the Royal College of Art in 2003 where she was teaching interaction design. Now she has an interesting role at Saïd Business School in Oxford. She is teaching design...
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G20 London happy tech camp site
We spent a cheerful afternoon at the temporary camp site around the corner of our London studio on normally one of the bussiest streets of the City of London, Bishopsgate. The RBS Bank on the corner...
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Great design for all
Early April we immersed ourselves in Include 2009, the biannual conference at the Royal College of Art in London. Organised by the Helen Hamlyn Centre, Include is the leading cross-disciplinary...
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Creative methods for community involvement
Our contribution to the Heartlands project inspired a group of community regeneration officers of Kerrier District Council (now Cornwall County) to invite us to share our knowledge and experience on...
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SD Reading Circle
On 27 May the 3rd session of the Service Design Reading Circle will take place in Amsterdam. This time we will discuss the reader Designing 4 Services by Lucy Kimbell and Victor Seidl. Lucy has been so...
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Future usage of mobile internet services
Together with designers of T-Mobile who are working on the development of future mobile internet services, we organised an intensive day of concept testing with a mixed group of participants. For this...
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Service Design Drinks London
‘For anyone interested in service designing, design thinking and drinking’, as the invitation so aptly says . I am very sorry to miss it myself, but I do encourage others to go and have fun! 24 April,...
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Students’ perspective on new university portal
The University of Amsterdam is developing a new online portal for its services to students. This portal offers access to all information related to the courses students are involved in (e.g....
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Service design for utilities
In close collaboration with the Design Council we worked on a service design scoping study for a water company. Our task in this multi-stranded project was to generate consumer insights that could lead...
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Designs of the Time 2009
Dott (Designs of the time) is a rolling region-by-region programme led by the Design Council, which aims to drive innovative solutions to social and economic challenges by engaging the affected...
View ArticleService Design drinks in Utrecht
Come and join us at the Service Design drinks in Utrecht on 17 June from 18:30. The location chosen by our friends from 31Volts is Louis Hartlooper Complex, Aolsteegbrug 1, Utrecht (15 minute walk from...
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Service Design drinks in London
Design drinks are happening everywhere around the globe! (Uhm, around the North Sea that is for now, but it feels like this is definitely part of a wider movement.) On 19th June there will be SD drinks...
View ArticleGlobal Design Research network
As part of the global design research network Reach we are conducting two international researches: Charging up around the world Together with all Reach partners we participate in a global study on how...
View ArticleInvited talk at Service Systems Forum in Cambridge
Geke van Dijk was invited to speak on Service design and Open Innovation at the Service Systems Forum in Cambridge. This Forum takes place on a monthly basis at St. John’s College in Cambridge and i...
View ArticleJoin our participant network
When we kick off a new research project, one of the first things we do is search for participants. We look for people in all shapes and forms and a variety of interests. The area of interest in a study...
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Keynote presentation at CHI.nl
Geke van Dijk gave a keynote speech at the CHI.nl conference on 11 June in Leiden. The title was ‘Change: moving on the the next level’. The talk was an appeal to pioneers in the HCI field in The...
View ArticleCo-creation event
On 24 June STBY participated in the first co-creation event in The Netherlands. The dense program of presentations and workshops offered an excellent opportunity to get an overview of the various types...
View ArticleService Design drinks in Amsterdam
Motivated by last month’s success of the Service Design drinks in Utrecht, we have initiated a new event for this month. On Wednesday 29 July we are meeting from 6.30 pm at cafe Kobalt in Amsterdam...
View ArticleChange: Moving On to the Next Level
Keynote presentation by Geke van Dijk at the CHI Nederland conference in Leiden (11 June 2009). (PDF 4,6 Mb. The presentation has also been recorded on video and can be viewed on Vimeo.
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STBY at the 2010 Service Design Conference, Berlin
STBY are heading to Germany this October for the annual conference of the Service Design Network. The conference brings together service companies, public services, universities and Service Design...
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