Change: Moving On to the Next Level
Keynote presentation by Geke van Dijk at the CHI Nederland conference in Leiden (11 June 2009). (PDF 4,6 Mb. The presentation has also been recorded on video and can be viewed on Vimeo.
View ArticleHow Sticky Research Drives Service Design
At the 2009 Service Design Network conference in Madeira, Bas presented a paper with Andreas Sommerwerk of Deutsche Telekom AG. The title is “How sticky research drives service design,” and the paper...
View ArticleDesigning Empathic Conversations for Inclusive Design Facilitation
Paper on inclusive design facilitation for the Heartlands project. Presented by Bas at the Include conference in London (6-8 April 2009). Authors: Bas Raijmakers, Geke van Dijk, Yanki Lee and Sarah...
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